1. Purpose of collecting personal information

      The purpose of collecting customer information is related to the following matters:

• Customer support: purchasing, payment, and delivery.

• Providing product information, services, and support as requested by the customer.

• Sending notifications about our latest programs and products.

• Resolving issues arising during the purchasing process.

• Preventing unlawful activities.

• Measuring and improving our services.

2. Scope of information collection

We collect customers’ personal information in the following cases:

• Information provided directly by the customer: including full name, email address, phone number, and address.

• Customer interaction with us: We use cookies and other tracking technologies to collect certain information when customers interact on the website godere.vn.

• From other legitimate sources: We collect customer information from other lawful sources

3. Duration of information retention

GODERE Joint Stock Company will retain the personal information provided by customers in our internal systems throughout the period of service provision or until the customer requests the deletion of the provided information.

 4. Parties or Organizations that may access personal information

• Partners who provide services to us related to order fulfillment, and only within the scope of necessary information, under security and confidentiality regulations regarding personal data.
• We use services from a third-party service provider to perform certain operations related to the website godere.vn. In this case, the third party may access or process personal information during the provision of such services. We require these third parties to comply with all relevant personal data protection laws and information security requirements.
• Programs involving partnerships, co-implementation, or outsourcing for the purposes stated in Section 1 will always be subject to personal data confidentiality requirements.
• Legal requirements: We may disclose personal information if required by law, and such disclosure is reasonably necessary to comply with legal processes.
• Business transfer (if applicable): In the event of a merger, acquisition, or partial or full consolidation with another company, the buyer will have the right to access information stored and maintained by us, including personal information

5. Address of the entity collecting and managing information

• Company Name: GODERE JOINT STOCK COMPANY

• Established and operating under the Business Registration Certificate No. 6400364193 issued by the Department of Planning and Investment of Dak Nong Province on January 9, 2017.
• Headquarters: 46 Quang Trung Street, Nghia Tan Ward, Gia Nghia City, Dak Nong Province.

6. Methods and Tools for users to access and edit data:

       If you have any requests regarding accessing and editing the personal information you have provided, you can:

• Call directly at the phone number: 0261 367 8888

• Send an email to: godere.coffeeroasters@gmail.com